Terms of service


All clients are solely responsible for reading and following our guidelines so everyone can have an enjoyable practice, while we maintain and sustain our local community studio. By signing up for a class, workshop or event you are agreeing to all our guidelines and policies.

  • Terms, Conditions, and Fees are subject to change without prior notification. 

  • Walk-ins are welcome, space is not guaranteed. Sign-up online to ensure participation. Scheduling is first-come, first serve and subject to change.

  • SolarYou Yoga reserves the right to refuse entry.

  • Check in is required to attend the class. If a student is on premises of SolarYou Yoga and not checked in 5 min prior the class, their spot will be given to the next person on wait list.

  • No late entry is permitted and leaving class early is strongly discouraged.

  • SolarYou Yoga is not responsible for the safekeeping of your personal belongings.

  • The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule or install SolarYou Yoga app and allow push notifications.

  • SolarYou Yoga does not guarantee schedules and reserves the right to change, cancel, or alter class schedules, workshops, or retreats. We do our best to immediately inform students of any changes. Please check the online schedule for class cancellations or studio closures.

  • Memberships may not be put on hold, "frozen", or extended for any reason. Please take note of the expiration date on each pass and plan accordingly. In case of injury or pregnancy, students may submit a letter from a physician and receive an extension on a case-by-case basis.

  • Discounts may only be redeemed at time of purchase and may not be retroactively discounted. Only one discount may be applied at one time.

  • SolarYou Yoga offers such perks as rental mats, rental towels, beverages to purchase. Availability and prices are subject to change.

  • All belongings left on premises will be removed from the studio on the 1st of each month if unclaimed. Mats can be stored up to 2 months and removed from the studio if unclaimed.

  • SolarYou Yoga offers bringing a guest perk for selected memberships and contracts. This perk is a subject to change. Any guest should sign up for the class to guarantee a spot. Number of guests might be limited per class. 

  • Any membership or contract perks are subject to change. 

  • No one is admitted 5 minutes after class start time. Arrival past the 5 minutes before class start time, may result in forfeit of your reserved space. Late comers are disruptive to class, please arrive 5 - 10 minutes before class start time. Not to early though, no one will be there to let you in!

  • SolarYou Yoga reserves the right to cancel or otherwise modify regular weekly studio class schedule without notice. All efforts will be made to notify studio members via class announcements, flyers, website, Facebook and electronic newsletter.

  • No political, medical debates or high stakes conversations are allowed in studio. We all cherish yoga studio as a place for meditation and mind and body restorative practice. As a result, membership can be cancelled with prorated refund.

  • No national, racial or any other hateful speeches are allowed in SolarYou Yoga studio. As a result, membership can be cancelled with prorated refund. 

Cancellations

  • Early Cancellations must be submitted 12 hours prior to class time. Members may Early Cancel a booked class 12 hours or more before class start time without a penalty.

  • Class cancellations can be submitted via your online account, our branded app. No cancellations via email. You can call the studio and cancel by phone if the call is answered. Voicemails are not considered as an early cancellation action.

Purchase Policy

  • Payment and fees are due in full at the time of registration or class start time.

  • All purchases of services and products are final. No refunds or credits are provided. 

  • All purchases are non-refundable and non-transferable. Passes and memberships may not be shared or transferred and are valued for one student only.

  • Workshops, events and trainings are non-refundable due to cancellations or failure to attend for any reason..

  • Unpaid classes or membership payments will be back-charged.

  • There is a $10 minimum charge for all card transactions. You can put money on your account. Minimal amount of account pre-load is subject to change.

  • Events and workshops have individually adjusted policies and it is the responsibility of the student to read terms and conditions prior each purchase.

  • Any food or drinks purchased at SolarYou Yoga are non refundable or non exchangeable.

  • All clients must keep a credit card with up-to-date billing info on their account. Membership auto-pays and class cancellation policy violation fees must be paid in full to keep the account in good standing, failure to do so will place your account on hold and possibly be reported to the credit bureaus. Keep your member account in good standing!